Paint Talk

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Using Paint Talk
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Suggest a topic or ask a question
Notice

Please Note: This form does not post a comment to Paint Talk. If you would like to post a comment to an entry please login and use the comment form for that entry. The Suggestion/Question form will send your message directly to Chroma.

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Using Paint Talk

The first page of Paint Talk consists of a summary of the most recent articles. To read the whole story and comments click on the read more link at the bottom of each article, Paint Talk has a menu down the left where articles are organised into different categories. These categories can help you quickly find the topics that interest you.

Suggest a Topic or Ask a Question

The Suggest a topic or Ask a Question link is located in a purple bar at the top of every page on Paint Talk. If you have question about one of our products or want to suggest a new topic for discussion on Paint Talk you can quickly and easily send us a message by clicking on this link.

Make sure you fill out all o the text fields including the simple security question. Once the form is completed click the green send button in the bottom right of the form.

Commenting on a topic.

To add a comment to a Paint Talk article you must register a Chromaonline user account and be logged in with that account. See below for instructions on creating an account.

Once logged in click the Add a Comment link on the article introduction. This will take you to the comments for that article.

Use the “Share your thoughts” form at the bottom of the page to add your comment. Once you have typed in your comment click the green Post Comment button in the bottom right of the form.

Adding Images

If you want to post an image with your comment select the Add attachment tick box and then click the Post Comment button . This will bring up the Edit Comment page.

Click the Add Image button near the bottom of the screen.

Click the Browse button and find the image you want to add - the image can be a jpeg, png or gif under 1mb in size. Once you have found the image on your computer click the Open button. You must put in a name for the image and you can also add a caption to further describe the image.

To add another image to the comment click Add Image again.

You can remove images from the comment by selecting the check box in the left column and clicking the red Remove Selected button.

After you have added all of your images click on Save Comment and it will go up on Paint Talk.

Registering a Chromaonline user account.

Click on the Register button in the top right of the screen. This brings you to the registration form. All of the text fields in the top section of the form must be filled out.

You can move your mouse pointer over the little blue “I” information icons for extra information on each text field in the form.

The Optional Information is a survey that we request you fill out.

Once the form has been filled out click on the green Register button in the bottom right of the form.

A message will appear on screen telling you that Account Activation is required and that an email has been sent to you.

Go to your email inbox and a message from support@chromaonline.com will be there. If it is not there try clicking the send/receive button and check your junk mail/spam filter. If you have a spam filter on your email adjust the settings to allow mail from @Chromaonline.com. If the activation email doesn’t come through please contact support@chromaonline.com and we will assist you.

The email contains a link that you must click to activate your account. Once you click this link your account will be activate and you will automatically be taken back to the Chroma website and logged in.

If the link does not work copy and paste the link into the address bar of your web browser.

You only have to activate your account once, next time you want to login use the Login button in the top right of the Chroma website as described below.

Logging In

Click on the Login button in the top right of the screen. Enter the email address and password that you used when you registered your account.

Click the Login button at the bottom of the form.

Forgotten Password

If you have forgotten your password you can click the Have you forgotten your password? link in the top right tab. Fill out your email address and click the Generate new password button. An email containing a new password will be sent to you. This new password will be a random selection of numbers and letters. You should change your password to something you will easily remember by using the account management feature described below.

Account Management

Once you are logged in an Account button will appear in the top right of the screen. Clicking this button will bring up your account information.

If you would like to change your details including your password you can use the Edit user profile link. All of the information you registered with is shown here and can be altered.

Once you have finished editing the information click the green Save changes button in the bottom right of the form.